Privacy Policy

Last Updated: January 2024

At our casino software platform, we take your privacy seriously. This policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services. We're committed to transparency and giving you control over your data.

Information We Collect

When you interact with our platform, we collect several types of information:

  • Contact Information: Your name, email address, phone number, and company details when you request a demo or contact our sales team
  • Technical Data: IP address, browser type, device information, and usage patterns to improve our services
  • Business Information: Details about your casino operation, jurisdiction, and specific requirements
  • Communication Records: Emails, chat logs, and support tickets for service quality and compliance purposes

How We Use Your Information

Your data helps us deliver better service and support. We use it to:

  • Process your requests for product demonstrations and consultations
  • Provide customer support and technical assistance
  • Send you relevant updates about our software solutions and industry news
  • Improve our platform performance and user experience
  • Comply with legal obligations and licensing requirements
  • Prevent fraud and maintain platform security

Data Security

We implement industry-standard security measures to protect your information. This includes SSL encryption for data transmission, secure server infrastructure, regular security audits, and strict access controls. Our team undergoes regular training on data protection and privacy best practices.

However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Data Sharing and Third Parties

We don't sell your personal information to third parties. We may share data with:

  • Service providers who help us operate our platform (hosting, analytics, email services)
  • Payment processors for billing purposes
  • Legal authorities when required by law or to protect our rights
  • Business partners with your explicit consent

Your Rights

You have the right to access, correct, or delete your personal information. You can also object to processing, request data portability, or withdraw consent at any time. To exercise these rights, contact our data protection team at [email protected].

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings. For detailed information, see our Cookie Policy.

International Data Transfers

Your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your data in accordance with this policy and applicable laws.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We'll notify you of significant changes via email or website notice.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us at:

Email: [email protected]
Phone: +356 2034 5678
Address: Level 3, Quantum House, Abate Rigord Street, Ta' Xbiex XBX 1122, Malta